You can find all of our locations and their opening hours here.

We ship worldwide. The shipping costs depend on the size of your order and the final destination. You can calculate your specific shipping costs in the checkout process before paying for your items. Monsak is not responsible for any additional fees that your country may charge for importing goods. We offer tracking on all shipments. You will receive your reference number in a confirmation e-mail once your order has been processed and shipped.

We accept direct bank transfer with Dutch debit cards via iDeal payments, Mastercard, Visa Credit Cards and PayPal.

Yes, they are. We have a secure connection and you can always check this for yourself: In the brower you will find the ‘s’ in our url:https://monsak.nl. We do not store your financial data anywhere.

We offer gift cards for various amounts (€10, €25, €50 and €100). You can order the gift cards here. We will send the gift card to your shipping address and the gift card will be shipped within one (1) business day. Our gift cards have an expiration date of one (1) year and can only be used on our webshop and in our atelier shop.

How wonderful, you have found your favourite monsak bag, congratulations! You can order it by clicking on “add to my cart” and you can fill in the “gift card code” on the right side of the checkout screen (a field marked ‘discount’) and click to “apply”. The gift card will now be deducted from the price of your order. If you encounter any problems, please feel free to contact us via e-mail.

Did you have a change of heart? No problem at all. Please contact us via e-mail, immediately after placing your order and we will do our best for you.

You can always return your monsak item within 14 days from the day of purchase. Please let us know via e-mail and if you decide to return your monsak bag, you will receive a full refund and you can place a new order on our website. Please note that monsak will not cover the return costs.

Each bag is made out of a unique combination of leather leftovers. The fancy term for these leftovers is ‘overstock leather’. This leather was made by a tanner for a certain top-notch brand. But then they decided not to buy it when the process was finished. This can happen because there is a scratch in the leather. Or because the colour deviates just a little from what it should have been. Perhaps the leather was not evenly spread or was too perfectly spread. Whatever the reason, they don’t want it anymore. Luckily we definitely want it! We welcome small imperfections and or deviations. The grains, scars and colour of this living material is what makes your bag unique. What we do is, we use the imperfect leftovers to make the small compartments within the bag and/or process the leftovers in the bag in a manner in which they are not visible.

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